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We will ask for
a major credit card to reserve all appointments.
- Nothing will be
charged to your account until services are rendered or fee
may be charged to your
account for failure to cancel/reschedule within the
appropriate amount of
time or failure to appear for appointment scheduled.
See cancellation/reschedule policy.
MONDAY thru FRIDAY appointment CANCELLATION/RESCHEDULING
OR NO SHOW POLICY - Individuals (NOT groups of 2 or more
with 2 or more services)
- IF you cancel after 48 hours to the time of your
service(s), you are responsible
for paying 50% of each service price scheduled (not the
gratuity). Example: Therapeutic Facial $90
(will be charged $45 cancellation/reschedule/no show
fee).
- If you have a gift certificate from Spa Salute'
and it was purchased at full price, you will forfeit
half of the value of your gift certificate.
- If you gift certificate was purchased at a
special/promotional price, you forfeit the entire gift
certificate.
- If you have a Living Social, Mammapedia, Morgan's
Deal or any other Third Party voucher, you will forfeit
the entire voucher.
SATURDAY appointment CANCELLATION/RESCHEDULING OR NO SHOW
POLICY - Individuals (NOT groups of 2 or more with 2 or
more services)
- IF you cancel after 72 hours to the time of your
service(s), you are responsible
for paying 50% of each service price scheduled (not the
gratuity). Example: Therapeutic Facial $90
(will be charged $45 cancellation/reschedule/no show
fee).
- If you have a gift certificate from Spa Salute'
and it was purchased at full price, you will forfeit
half of the value of your gift certificate.
- If you gift certificate was purchased at a
special/promotional price, you forfeit the entire gift
certificate.
- If you have a Living Social, Mammapedia, Morgan's
Deal or any other Third Party voucher, you will forfeit
the entire voucher.
ENTIRE
CANCELLATION/RESCHEDULING POLICY:
Upon scheduling your service(s) our spa coordinator will ask
for a major credit card or gift certificate number or third
party voucher to reserve/secure all appointments. We
usually ask this of new clients, so we may have a credit
card on file. Nothing will be charged to your account until
services are rendered or a fee may be charged to your
account for failure to cancel/reschedule within 72 hours
of your scheduled service time for Saturday appointments OR
within 48 hours of your scheduled service time for
appointments Monday thru Friday
You are responsible for paying (50% of each service price
(not the gratuity). Example: Therapeutic Facial $90 (will
be charged $45 cancellation/reschedule/no show fee.
If you have a gift certificate from Spa Salute' and it
was purchased at full price, you will forfeit half of the
value of your gift certificate.
If your gift certificate was purchased at a
special/promotional price, you forfeit the entire gift
certificate.
If you have a Living Social, Mammapedia, Morgan's Deal or
any other Third Party voucher, you will forfeit the entire
voucher.
Cancelling/rescheduling spa package services or 2
services or more: Require 72 hours notice prior
to your scheduled service time. Canceling/Rescheduling your spa
package after 72 hours will result in charges of 50% of
services scheduled. IF there is a medical reason and proof
is provided to the spa, then there will just be a $25 charge
per service of the services scheduled. Proof must be given
to spa within 7 days from the date of scheduled services.
Clients scheduling one or more services are required to
give a 48 hours notice for all cancellations/rescheduling
for appointments Monday thru Friday AND 72 hours notice for
all cancellations/rescheduling for appointments on Saturday.
Each appointment is specially reserved for you.
Clients whom do not provide proper notice will be charged
accordingly. See other rules above that may apply to you.
GROUP/SPA Parties (2 or More
Persons with 1 or More Services: Require
7 (seven) days notice prior to your scheduled appointment of
service(s). Therefore, if you Cancel/Reschedule your
services after 7 days, you will be charged 50% of service(s)
scheduled price via your credit card or gift certificate on
file – given the gift certificate was purchased at regular
price. Any gift certificates purchased at a
special/promotions price may be forfeited.
SPA ETIQUETTE & CANCELLATION/RESCHEDULEING POLICY -
CLICK HERE TO DOWNLOAD POLICY
PAYMENT
OPTIONS: Cash, Debit Card, Discover, Mastercard, Visa, Checks, American Express,
Gift Certificates and some restricted Third Party Vouchers.
REFUND
POLICY: There are NO refunds on Gift Certificates.
Although, there are special circumstances the owner may
consider, however, if a refund is given on a Gift
Certificate there will be a 20% deduction for the price of
the Gift Certificate. Products may be returned within
5 days from the date of purchase, if there is an allergic
reaction. If there is not an allergic reaction and the
client simply changes his/her mind, there will be a 20%
restocking fee and the product must be packaged exactly the
way it was sold - no seal should be broken. Any
products purchased and not returned within 5 days from the
date of purchase will not be refunded. Client's who
have written a check will not receive the refund until the
funds have cleared - so there will be a 14 day waiting
period from the date of purchase. We will simply
refund your money via check after 14 days from the purchase
date.
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